Bring your data to life 

Yes. Subscriptions renew automatically unless you disable the automatic renewal in your Datylon account settings. Find more info here. 

First, create a free Datylon account here. Once signed in, download Datylon for Illustrator and install the plug-in in your Adobe Illustrator. You can read our installation guide here.

Once installed, your 14-day free trial will begin automatically. You do not need a credit card for this.

To purchase the paid subscription click on the "Buy now" button in your account. You can also use this link.

Currently, we do not offer lifetime licenses to our paid features. You can purchase a monthly or yearly subscription to Datylon for Illustrator. 

However, your Datylon account and access to the online chart editor are currently free for an unlimited time.

Currently, we do not offer a general discount for non-profit or educational organizations. Such institutions are welcome to make use of our free online chart maker. It is also possible to buy multiple seats.

However, if your organization is considering purchasing a large number of licenses, we recommend you get in touch with us to find the most suitable approach.

You can pay with a selection of credit cards: Visa, Mastercard, American Express, and Discover. 

Your payment info is encrypted and securely handled by Stripe.

Premium plan users can also opt for a bank transfer payment.

If you're interested in the Enterprise plan, you contact us here for a bespoke proposal.

At this moment, we do not offer refunds. However, to make sure our product meets your requirements, we offer a 14-day free trial of Datylon for Illustrator. You don't need a credit card to try our tool for free.

Once you purchase a subscription you're allowed to cancel anytime. You’ll be charged up until the end of the current billing cycle. For customers on a monthly contract, that will be a month after your last payment. For customers on an annual contract, that will be a year after your last payment.

You can use Datylon for Illustrator on two computers with the same Adobe ID. See more info here. 

Please contact us for any other inquiry related to subscription administration.

Datylon will endeavor to provide answers to your support questions within our business hours. Our offices are open between 9 AM and 6 PM Central European Time.

Happy to help! We can develop customized features and charts for your apps and design tailor-made dashboards. We can also develop automated solutions for data-driven reporting. Get in touch with us here, and we'll get back to you as soon as possible.

In our Help Center, you can find articles and tutorials about most features and how they work. And if there is a question unanswered, just contact us using chat or this link.